Valeria brings over four years of knowledge in service and customer experience design, with a keen focus on refining every step of our client’s journey— from their initial interaction to their visit to our practice and through to post-visit follow-ups.
As an industrial engineer with a Master’s Degree in innovation and entrepreneurship, she combines technical skills with creative thinking to develop innovative strategies that consistently put our customers first.
Fluent in Spanish and proficient in English, Valeria’s ability to connect with and understand a wide range of our clients ensures that their needs are met with precision and care.
Outside of work, her love for travel, exploration, reading, and dancing fuels her creativity, giving her the fresh perspectives that she brings to her professional endeavours.
Valeria’s unique blend of knowledge, curiosity, and dedication makes her a forward-thinking professional committed to delivering exceptional results while continuously elevating our client’s experience.
Back to Our Team
“They have a very nice and friendly staff. The place is modern and clean. I went for a check-up, and the doctor explained everything I…”
“My sincere thanks to Dr Pedro Arteche, who did a wonderful job. When he started working with my teeth, I immediately felt his professionalism. He…”
“Lovely people, and the staff have helped me tremendously. Any questions I have are always answered with great detail, and they're calming and reassuring when…”
“I had a great experience at Alma Smiles with their highly professional staff a very friendly environment. I highly recommend this place. It is clean,…”
“Welcoming staff and pleasant experience. I have been coming to Alma Smiles for years now, and I find it convenient and positive. My teeth have…”
“I would highly recommend Alma Smiles. I had an excellent experience since day one. I have had my orthodontic treatment and am very happy with…”
“I have always found all staff very polite, helpful and very professional. They are very good at giving me the best advice and encouragement and…”
“Great staff, kind and professional. The architecture of the building is very cosy and comfortable. I booked my appointment within minutes, and it took minutes.…”
“Incredible! The best dentist I’ve been to. The staff were so friendly, and the manager was so welcoming and really reassured me when I kept…”
“Doctor Krisztina, Jessie, Alex, Ayah and Joe have all been fantastic, very friendly and patient. While having my root canal, I could not have felt…”
“Alma Smiles - has been my surgery for some time now. I admit I don't like going to the dentist's, but the service provided by…”
“It was an outstanding experience from start to finish! Both my 3-year-old son and I received exceptional care. Pedro and his staff were incredibly patient…”
“I highly recommend Alma Smiles! I had a direct composite and a mouth guard after my tooth canal treatment, and I’m very happy with the…”
“My recent experience at Alma Smiles exceeded my expectations in every way. The staff was friendly and knowledgeable; the facility was modern and clean, and…”
“It is really a top surgery. I even travelled 45 minutes away to get here, even though I had local ones. It's really modern and…”
“They have a very nice and friendly staff. The place is modern and clean. I went for a check-up, and the doctor explained everything I…”
“My sincere thanks to Dr Pedro Arteche, who did a wonderful job. When he started working with my teeth, I immediately felt his professionalism. He…”
“Lovely people, and the staff have helped me tremendously. Any questions I have are always answered with great detail, and they're calming and reassuring when…”
“I had a great experience at Alma Smiles with their highly professional staff a very friendly environment. I highly recommend this place. It is clean,…”
“Welcoming staff and pleasant experience. I have been coming to Alma Smiles for years now, and I find it convenient and positive. My teeth have…”
“I would highly recommend Alma Smiles. I had an excellent experience since day one. I have had my orthodontic treatment and am very happy with…”
“I have always found all staff very polite, helpful and very professional. They are very good at giving me the best advice and encouragement and…”
“Great staff, kind and professional. The architecture of the building is very cosy and comfortable. I booked my appointment within minutes, and it took minutes.…”
“Incredible! The best dentist I’ve been to. The staff were so friendly, and the manager was so welcoming and really reassured me when I kept…”
“Doctor Krisztina, Jessie, Alex, Ayah and Joe have all been fantastic, very friendly and patient. While having my root canal, I could not have felt…”
“Alma Smiles - has been my surgery for some time now. I admit I don't like going to the dentist's, but the service provided by…”
“It was an outstanding experience from start to finish! Both my 3-year-old son and I received exceptional care. Pedro and his staff were incredibly patient…”
“I highly recommend Alma Smiles! I had a direct composite and a mouth guard after my tooth canal treatment, and I’m very happy with the…”
“My recent experience at Alma Smiles exceeded my expectations in every way. The staff was friendly and knowledgeable; the facility was modern and clean, and…”
“It is really a top surgery. I even travelled 45 minutes away to get here, even though I had local ones. It's really modern and…”
